Utente ospite
5 settembre 2024
This is not a 4 star hotel. Me and my boyfriend spent 10 days here and to start off the hotel displays the wrong location on everything, It took us 3 hours to get to the hotel from the airport because of this, we felt very trapped as nothing nearby and we couldn’t find the hotels exact location. our room was okay- could have been more cleaner, I have loads of bug bites, our balcony smelt like strong urine, cleaner came twice and bed wasn’t changed once, had to ask for clean towels. English people are definitely unwelcome in this hotel we got stares everywhere we went, eventually just stopped going out within the hotel, The guy who works in the shop is a creep so please don’t go in yourself if you are a young girl! There was absolutely no wi-fi luckily we found a reliable website and got an E-sim, food is not great,we ended up sick every day, flys everywhere. the highlight of our holiday was the boat trip provided so we are thankful for that and too the lovely guy who provided us with this and checked up on us often, however very disappointed this hotel is nothing like we expected and ultimately ruined our holiday, we looked into moving hotels but couldn’t afford it, I don’t understand how this is a 4 star.
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